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Web.com hacked, loses customer information

Web.com data breach compromises customer information.
Web.com data breach compromises customer information.

Earlier this month, an online services site announced that almost 100,000 customers were compromised in a data breach.

According to PC World, Web.com recently acknowledged that its systems were hacked on Aug 13, resulting in the loss of names, addresses and credit card information of the company's 93,000 customers. No other information, including Social Security numbers or card security codes, were affected in the breach.

"You should keep a close eye for any suspicious or unusual activity on any credit/debit cards that you may have used with Web.com," the company told customers in a statement. "We advise you to monitor your own credit reports."

The company is currently in the processes of notifying its customers and is offering a year of free credit monitoring to those affected. Officials from the company have not yet discovered how its systems were compromised, but said that it hired a "nationally recognized" IT security firm to investigate.

"The security of our customer information is a high priority for Web.com," company chairman, president and chief executive officer David L. Brown said in a statement. "Our goals are simple — to protect our clients from Internet attacks and, in the event that an attack succeeds, to fix the problem immediately."

Web.com offers a variety of online services, including user interface and web page design, ecommerce and marketing solutions and domain registration and web hosting, among others. PC World reports it has over 3.3 million customers across its three brands, which also includes Register.com and Network Solutions.

Customers who purchase exclusively from Register.com and Network Solutions were not impacted, according to PC World.

This is just the latest in a string of data breaches from both physical and online retailers. According to eSecurityPlanet.com, a survey of 215 attendees at a recent IT security conference said that 86 percent of them showed an increase in targeted attacks over the last year.

Companies that have yet to develop their own disaster recovery strategy can partner with a business continuity consultant that has extensive experience with these issues.