It can be very easy to misstep during continuity of operations planning. Investing in a service that doesn't quite fit operational needs, failing to create a frequent enough data backup schedule or shortchanging employees on remote access capabilities can all bring business resumption to a grinding halt following a crisis if a firm isn't too careful. However, by being aware of what some of the biggest mistakes a company can make when developing its continuity plan, you can better avoid these risks and ensure smooth sailing.
Some of the top mistakes that enterprises can make during their business continuity planning are:
Being uninsured – Forgetting to purchase disaster insurance, or failing to keep the policy updated—to ensure it can cover the full expense of repairs and a return to operational efficiency—is one of the most common mistakes business make regarding crisis recovery. Companies want to assess every potential cost and discuss their insurance policy with their broker to ensure every contingency is covered and prepared for.
Failing to keep employees informed – Firms often forget that when a disaster strikes, traditional communications channels can be disrupted. Investing in an automated alerts system that will send employees warnings and updates regarding business continuity will save a lot of time when a crisis does strike, and ensure their employees are properly prepared for the worst and ready to return to work as the company starts back up.
Forgetting to update the strategy – Forgetting to keep your business continuity plan updated to the latest risks and operational needs is just as bad as not having one. Sometimes companies forget to include new technologies when they invest in them, or incorporate new employees into the strategy, which will set them back when a disaster hits and the plan goes into action.
Inadequate employee training for a crisis – Some companies fail to fully train their employees in the continuity strategy, relying on common sense or a select few to keep everything running smoothly as needed. However, it is important to fully train your workforce so that everyone knows their exact role during a crisis.
Not setting up a hot site – Many companies don't think they need a hot site to maintain operational during a crisis, but if a natural disaster strikes, or worse, a terror attack, having an alternative location to move to is the best way to ensure the company remains afloat.
Any firm can ensure they avoid these problems by investing in the right business continuity consultant who will understand their needs and integrate the latest trends, technologies and improvements into their plan.